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Labor relations: southwest's current issues 1425 words | 6 pages current issues despite southwest’s long standing reputation as an employer who makes their employees and customers happy, there have been storms brewing in the company’s labor relations and customer relations sector. Contrast the general labor relations goals of southwest's management, its employees' unions, and the society in which it operates southwest airlines has . Abstract it became apparent that labor relations became a big problem for american airlines when the pilots executed the sick out of 1999 because of the unfair business practices that american airlines did by acquiring another airline and had a two tier wages.
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